Heart to Heart Counselling Logo_black
Heart to Heart Counselling Logo_black

For Parents

Supporting your teen with care and clarity

Thank you for taking the time to learn more about the work I do. I understand it matters deeply who you trust with your child’s wellbeing. My role is to offer your child a safe and supportive space where they can emotionally offload, understand their feelings, and building practical tools for coping.

I work with teenagers and young adults experiencing anxiety, navigating mental illness, academic stress, identity concerns, relationship or friendship difficulties and general emotional strain. My approach is warm, flexible and developmentally appropriate.

How Sessions Work

Sessions are held online to support comfort and accessibility. This format allows teens to speak from a relaxed environment while also fitting smoothly into busy family schedules, work commitments and after-school activities. Teens may join via video or audio, with the camera on or off.

Benefits of Counselling

  •  Improved emotional regulation: Teens learn practical tools for managing anxiety, overwhelm and big emotions.
  • Better communication: Counselling helps them express themselves more clearly and navigate conflict more calmly.
  • Stronger self-esteem and identity: Therapy supports confidence, self-understanding and healthier decision-making.
  • Reduced stress and academic pressure: Teens gain strategies for handling school demands and daily stress.
  • Healthier relationships at home and with peers: Counselling builds boundaries, empathy and more stable interactions.
  • Early support that prevents escalation: Addressing challenges now helps reduce future emotional or behavioural difficulties.

Confidentiality & Safety

Confidentiality is a key part of effective therapy. What your teen shares with me is private, unless:

  • I am concerned about their safety,
  • They are at risk of harming themselves or someone else,
  • There is a legal obligation to report,
  • Abuse is disclosed (as required by the Children’s Act).

If any safety concerns arise, I will involve you promptly and communicate clearly about the necessary steps. Outside of risk-related situations, I do not share the content of your teen’s sessions, as this privacy is essential for effective therapeutic work.

Consent for Teens under 18

For clients under the age of 18, South African law requires parental or caregiver consent before counselling can begin. This is an important ethical and legal step that protects your child, ensures transparency and allows us to work together responsibly. Before your teen’s first session, you will receive a Consent & Information Form outlining what counselling involves, how confidentiality works and your role as a parent or caregiver. Please read through the form carefully and return it signed before we schedule the first session. If you ever have questions about anything in the document, you are welcome to contact me for clarity. My goal is to ensure your teens safety while you feel informed and included in the process.

Your Role

While I protect your teen’s confidentiality, I value your insight. You are welcome to share concerns, ask questions about the process, or seek guidance on how to support your teen at home.

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